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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Shea

November 24, 2025

5  out of  5
rating by Kendra Shea
"Our family recently switched our home, auto and a renters policy over to State Farm, and the entire process was seamless, thanks to Denelle’s help. She even took the time to help my mother set up the app and Safe and Save program on her cell. That kind of time and attention was lacking with our former agent. Receiving great customer service is just as important as getting the better rates, and we are happy we made the change!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Richard Surgen

November 17, 2025

5  out of  5
rating by Richard Surgen
"Roman has been a great help in understanding insurance. He took time out of his weekend to explain life insurance to me and I will be starting a policy with him soon. I highly recommend him and his office for anyone who wants to feel valued and understood"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Heather Halman

November 14, 2025

5  out of  5
rating by Heather Halman
"Roman saved my family almost $1,500 a year! Super easy and non invasive process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Arthur Lewis

November 10, 2025

5  out of  5
rating by Arthur Lewis
"Victoria was excellent. She made the xfer of my new vehicle to my existing policy very easy for me and even e-mailed the coverage documents to my finance bank, Wells Fargo. She also helped me enroll in a safe driver program. The safe driver program may reduce my monthly premiums. My wife and I really appreciate Victoria and Team Mindy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carter Stanley

November 8, 2025

5  out of  5
rating by Carter Stanley
"Denelle was amazing to work with, I gave her my address and some miscellaneous details that were needed for my home insurance quote. Got me the best rate I could find anywhere in the area without bundling auto insurance and she took it from there. Worked with my lender the entire time and had everything taken care of for me. Highly recommend working with them for auto or home insurance, reach out to Denelle specifically!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear Denelle made the process smooth and stress-free. she takes great pride in finding the right coverage and handling the details so our customers can feel confident and cared for. We truly appreciate your recommendation and are grateful to have earned your trust."
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LaTausha Rutkowsky

November 7, 2025

5  out of  5
rating by LaTausha Rutkowsky
"I want to share how grateful I am to have worked with Mindy B on my life insurance policy. Having gone through significant losses in my life, getting this right means a lot to me. Mindy understood that. She didn’t rush me, didn’t push me, and didn’t make me feel like “just another client.” She took time to answer every question , including how coverage would support all of our kids, not just one part of the family. Her knowledge was clear, her compassion was real, and she made something that usually feels overwhelming feel manageable and even comforting. I’ve worked with other agents before, but Mindy stands apart. I can’t recommend her enough."
We responded:
"Thank you very much for sharing this thoughtful review. It truly means a lot to hear that your experience with Mindy B made such a difference during an important decision. Our goal is always to provide understanding, patience, and care. We're so grateful you trusted us to be part of that process. "
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Fred Carter

November 5, 2025

5  out of  5
rating by Fred Carter
"Great prompt service from Mindy Bridger. Called several places but nobody communicated as well as Mindy. SF's pricing was also very competitive."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Hoffman

October 29, 2025

5  out of  5
rating by Daniel Hoffman
"I have been insured with State Farm for over 40 years. My experience with them has always been good. Working with Branden Caudill gives me peace of mind. I trust him and appreciate the service they provide. Fine people with the reputation to support my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Dandino

October 28, 2025

5  out of  5
rating by Chris Dandino
"Victoria has been assisting me work though which policy is best for my wife and I. She has worked very hard to answer any questions that have popped up (and there have been many - sorry) She has also done a great job explaining what the policy is and is not in layman’s terms. This can be a very confusing thing to understand, but Victoria’s explanations have been a tremendous help. Not only the actual help, but her genuine interest in making sure everything is understood is what matters the most. 5 stars aren’t enough. Thank you, Victoria."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy Morrison

October 20, 2025

5  out of  5
rating by Cathy Morrison
"Mindy B helped me add a car and reduce the coverage on another. Very nice and listened."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Elizabeth

October 14, 2025

5  out of  5
rating by Ashley Elizabeth
"Denelle was able to help me quickly and efficiently. She answered all my questions and was able to walk me through adding renters insurance with my auto insurance. Great team at this location!"
We responded:
"Thank you for your 5-star review! My State Farm team and myself appreciate your business."
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Bright Besah

October 9, 2025

5  out of  5
rating by Bright Besah
"Hi, I am Bright Besah and I want to say I really enjoyed my conversation with Mindy B. She was really caring and know good communication. I really appreciate her time with me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darlene Cikity

October 4, 2025

5  out of  5
rating by Darlene Cikity
"So friendly and provided a quick response to my requests."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jaime Rennecker

October 1, 2025

5  out of  5
rating by Jaime Rennecker
"Once again , thank you to the team at State Farm : Shout out to Roman Hoysak! Very helpful with my car insurance and homeowners insurance. Answered all of my questions by email and I met him in person and was easy to talk to. Roman explained everything to do with a recent car accident and gave me great advice . Even when I felt that I was out of my element asking what I considered “dumb “ questions . He said - no questions are dumb ! Thank you for your time , patience and dealing with my lack of knowledge in the insurance field ! Thank you Mindy and your team !"
We responded:
"Jaime, thank you very much for your review. Mindy Bridger is amazing! "
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Scott

September 30, 2025

5  out of  5
rating by Scott
"Mindy Bridger offered houggough information in a professional and congenial style. She patientlyanswered all of my questions regarding coverages with seasoned expertise. Thank you Mindy Bridger for your assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! #MindyCovingtonStateFarm"
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Holly King

September 29, 2025

5  out of  5
rating by Holly King
"Victoria was Wonderful. She helped me so much. Saved me a lot on my car Ins and Renters"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joylynn Balko

September 25, 2025

5  out of  5
rating by Joylynn Balko
"Mindy was friendly, efficient and knowledgeable. She helped us get renters insurance for my mom quickly and with no stress. Very easy process and great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cory Matthew

September 19, 2025

5  out of  5
rating by Cory Matthew
"Appreciate the support and knowledge from Roman 10/10 service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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The Dirtyman3000

September 17, 2025

5  out of  5
rating by The Dirtyman3000
"I had an excellent experience here and highly recommend Roman! Very helpful and respectful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Parry

September 17, 2025

5  out of  5
rating by Mike Parry
"I have absolutely loved working with Mindy B. at the Mindy Covington office over the last few years. She is truly one of the most caring and sincere people you will work with. She understands the needs of her clients and always goes above and beyond to make sure her clients are getting the best deals on their insurance products. Their goal is not to just sell you insurance but ensure you are financially sound and have no worries for your future needs. Thank you Mindy B. for all of your hard work and assistance!"
We responded:
"Mike, thank you for the feedback! My Team is amazing. We are fortunate to have MindyB as one of the Team!!"
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Chris Phillips

September 16, 2025

5  out of  5
rating by Chris Phillips
"Roman is great and always does his best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Seth Essex

September 16, 2025

5  out of  5
rating by Seth Essex
"Denelle is phenomenal—clear, responsive, and truly customer-first. She tailored the right coverage for me, found savings without sacrificing protection, and handled questions and claim concerns with speed and care. Couldn’t recommend her more!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beth Brinkley

August 18, 2025

5  out of  5
rating by Beth Brinkley
"I can call anytime I get questions answered right away. I’m grateful for them."
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather H

July 25, 2025

5  out of  5
rating by Heather H
"Mindy B is so sweet, professional, and knowledgeable. She's like a good neighbor!! I have had such a great experience with this office. I have renters and auto insurance and they have always been so incredibly easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chelsey McCardell

July 23, 2025

5  out of  5
rating by Chelsey McCardell
"This was an amazing experience from Victoria. She was extremely knowledgeable and quick. She helped out more than what we could ask for!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"