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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alec Carey

February 16, 2026

5  out of  5
rating by Alec Carey
"I worked with Mindy Bridger on a life insurance policy. She was knowledgeable, communicative, and an advocate. Thanks for the help!"
We responded:
"Thank you for taking the time to share your experience! It's wonderful to hear that working with our agency on your life insurance needs was a positive one. We strive in being knowledgeable advocates for our customers and knowing that came through means a great deal to us. We're always here to help! #mindycovingtonagency #hereforyou"
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Jay Kinsey

February 16, 2026

5  out of  5
rating by Jay Kinsey
"Victoria was so helpful and patient with me. A great asset to your company."
We responded:
"Jay, thank you for the review. Victoria's 9+ years of personal experience in our office is definitely an asset.
#hereforyou #mindycovingtonagency"
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Kim Simers

February 16, 2026

5  out of  5
rating by Kim Simers
"Victoria was extremely helpful in helping quote insurance for my car, and my new home. As a first-time buyer, I had lots of questions and she was very patient and knowledgeable!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Victoria made the process of insuring your new home and car a smooth experience. Being a first-time buyer comes with many questions, and that's exactly what we're here for! Welcome to our family, we look forward to being your agency for years to come.
#hereforyou #personalizedservice"
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Melissa Lare

February 13, 2026

5  out of  5
rating by Melissa Lare
"Riley was so nice and helpful she helped me get everything I needed taken care of thank you also would like to say thank you to Roman for his help getting us going with State farm"
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Franks Waiting

February 13, 2026

5  out of  5
rating by Franks Waiting
"I started looking for insursance after a company starting with the letter E raised my rates and didn't return my call. I also called a previous agent for quotes whom I had for over 50 years "Who wasn't on my side" and they either forgot to send the quotes or did the email address wrong. After getting a quote from one of their neighbors, I talked to Victoria at State Farm and She was one of the best agents I have ever had the pleasure to deal with. Very personable and She did everything She could to answer my questions and help me with my questions and concerns"
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crystal wright

February 11, 2026

5  out of  5
rating by crystal wright
"Riley Parslow is great!! Awesome customer service skills and was very helpful answering all my questions!!!"
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Dustin Caudill

February 5, 2026

5  out of  5
rating by Dustin Caudill
"Always a great experience! Brandon helped me get set up with new car insurance in less than 5 minutes. Anytime I've ever needed anything else, Brandon and the rest of the team have always made the process so much easier and way more comfortable!"
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William Ward

February 4, 2026

5  out of  5
rating by William Ward
"Mindy B. was extremely helpful with revising my existing policies and providing information about other options based on my specific situation. Her “no pressure” and caring personality are a blessing."
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Cheri Randall

January 28, 2026

5  out of  5
rating by Cheri Randall
"Riley wasVery helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jake Hoffman

January 21, 2026

5  out of  5
rating by Jake Hoffman
"Roman Hoysak has been absolutely outstanding as my account manager. From day one, his communication, professionalism, and attention to detail have been next-level. He doesn’t just manage an account — he actively looks for ways to improve performance, anticipate issues before they happen, and make sure everything runs smoothly.
Roman is responsive, knowledgeable, and genuinely invested in his clients’ success. It’s rare to find someone who combines technical expertise with this level of care and reliability. If you have the chance to work with Roman, you’re in excellent hands. Highly recommend."
We responded:
"Jake, thank you for the detailed review. Roman has developed into a great Account Manager. We appreciate your review and Roman. "
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dominique beall

January 20, 2026

5  out of  5
rating by dominique beall
"Was pleasant and patient, and provided clear answers for all my questions."
We responded:
"Dominique, I am pleased to read your review. Thank you for the compliments. Mindy"
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M Hicks

January 19, 2026

5  out of  5
rating by M Hicks
"We were new to State Farm in 2024 and are very happy to stay with them for the foreseeable future. Mindy Bridger has helped us with multiple policies (home, auto, life, umbrella) and is always available to answer questions about any renewals, updates, additions, etc..."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to have you as part of the Mindy Covington Agency family and deeply appreciate your trust in us with your home, auto, life, and umbrella policies.

MindyB is absolutely wonderful, and I'm so glad she's been there for you whenever you've needed assistance. Providing responsive, reliable service is exactly what we strive for, and it means the world to know we're meeting that standard for you.

We are grateful you choose State Farm and look forward to servicing you for many years to come. Mindy Covington, Agent"
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KSCavanaugh LLC

January 16, 2026

5  out of  5
rating by KSCavanaugh LLC
"Just wanted to take a moment to say that I had a wonderful experience working with Denelle. She was patient and attentive to figuring out what our needs may be. Appreciate her help!"
We responded:
"Thank you very much for this kind review! We're delighted to hear about your positive experience with Denelle. She truly has a gift for listening and understanding each client's unique needs, and your feedback means so much to our entire team.

We appreciate you taking the time to share this, and we're here whenever you need us. Thank you for trusting us with your insurance needs! Mindy Covington, Agent"
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Yong Le

January 16, 2026

5  out of  5
rating by Yong Le
"So great. I change my insurance so quick and smooth. Denelle is so great , she did very quick to change and convenient."
We responded:
"We're so grateful for your 5-star review! Thank you for trusting us with your insurance needs.

Denelle is absolutely fantastic, and we're thrilled she made your transition quick, smooth, and convenient. Making the switch easy for our clients is something we take pride in, and it's wonderful to know we delivered that for you!

Thank you for choosing Mindy Covington Agency, State Farm. We're here whenever you need us! Mindy Covington, Agent"
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David Prewitt

January 16, 2026

5  out of  5
rating by David Prewitt
"Denelle was great to work with. She got me set up with the right coverage for the family! It was a relief to finally be able to walk into an office and talk to someone in person without feeling "sold". Walk in and talk to Denelle, tell her I sent you!"
We responded:
"David, thank you so much for this amazing 5-star review and for recommending Denelle to others!

We're thrilled that you had such a positive experience and that Danelle was able to get your family set up with the right coverage. What you said about not feeling "sold" really resonates with us, that's exactly the kind of genuine, consultative approach we believe in. Our goal is always to listen, understand your needs, and provide the coverage that truly firs your family. Mindy Covington, Agent"
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Jared Cavileer

January 16, 2026

5  out of  5
rating by Jared Cavileer
"I recently switched my policy to State Farm. After dragging my feet for far to long I worked with Denelle Prewitt to check my options. She saved me money while expanding my coverage. The process was easy, with fast and personal communication. I wish I had done this earlier! 5 stars!"
We responded:
"Jared, thank you very much for this fantastic 5-star review!

We're thrilled that Denelle was able to save you money while actually expanding your coverage, that's the sweet spot we always aim for! We completely understand dragging your feet (it happens to the best of us), but we're so glad you finally made the switch and that the process was easy and personal.

Denelle is wonderful at making things straight forward and keeping communication clear and quick. We appreciate you trusting the Mindy Covington Agency with your inusrance needs, and we're here whenver you need us.
"
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nancy makowski

January 15, 2026

5  out of  5
rating by nancy makowski
"Riley you were great . I thank you for being so understanding I appreciate your kindess."
We responded:
"Nancy, thank you so much for your kind words and 5-star review! Riley will be so touched to hear this. We're grateful for your trust un us and appreciate you taking the time to share your experience. Mindy Covington, State Farm"
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Dawn Fazenbaker

January 13, 2026

5  out of  5
rating by Dawn Fazenbaker
"Riley was friendly and answered my questions."
We responded:
"Dawn, thank you for the 5-star review! We're so glad Riley was able to help answer your questions. We appreciate your business! Mindy Covington, State Farm"
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Jamie Foster

January 2, 2026

5  out of  5
rating by Jamie Foster
"Denelle was super helpful! She made the process very smooth. She was very quick to respond to my inquiry!"
We responded:
"Jamie, thank you for the 5-star review! We're so glad Denell made the process smooth and was quick to respond. We appreciate your business! Mindy Covington, State Farm Agent"
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Lauren LaPinta

December 9, 2025

5  out of  5
rating by Lauren LaPinta
"We've been with Mindy for a while now. Unfortunately, ive dealt with multiple accidents in that tine frame. Everyone from the office has always been great with every situation. They're kind, patient, and extremely helpful with every little question and concern. They make it seem easy to deal with all the stress. Highly recommend both Mindy and State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kendra Shea

November 24, 2025

5  out of  5
rating by Kendra Shea
"Our family recently switched our home, auto and a renters policy over to State Farm, and the entire process was seamless, thanks to Denelle’s help. She even took the time to help my mother set up the app and Safe and Save program on her cell. That kind of time and attention was lacking with our former agent. Receiving great customer service is just as important as getting the better rates, and we are happy we made the change!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Heather Halman

November 14, 2025

5  out of  5
rating by Heather Halman
"Roman saved my family almost $1,500 a year! Super easy and non invasive process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Arthur Lewis

November 10, 2025

5  out of  5
rating by Arthur Lewis
"Victoria was excellent. She made the xfer of my new vehicle to my existing policy very easy for me and even e-mailed the coverage documents to my finance bank, Wells Fargo. She also helped me enroll in a safe driver program. The safe driver program may reduce my monthly premiums. My wife and I really
appreciate Victoria and Team Mindy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carter Stanley

November 8, 2025

5  out of  5
rating by Carter Stanley
"Denelle was amazing to work with, I gave her my address and some miscellaneous details that were needed for my home insurance quote. Got me the best rate I could find anywhere in the area without bundling auto insurance and she took it from there. Worked with my lender the entire time and had everything taken care of for me. Highly recommend working with them for auto or home insurance, reach out to Denelle specifically!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear Denelle made the process smooth and stress-free. she takes great pride in finding the right coverage and handling the details so our customers can feel confident and cared for. We truly appreciate your recommendation and are grateful to have earned your trust."
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LaTausha Rutkowsky

November 7, 2025

5  out of  5
rating by LaTausha Rutkowsky
"I want to share how grateful I am to have worked with Mindy B on my life insurance policy. Having gone through significant losses in my life, getting this right means a lot to me. Mindy understood that. She didn’t rush me, didn’t push me, and didn’t make me feel like “just another client.”

She took time to answer every question , including how coverage would support all of our kids, not just one part of the family. Her knowledge was clear, her compassion was real, and she made something that usually feels overwhelming feel manageable and even comforting.

I’ve worked with other agents before, but Mindy stands apart. I can’t recommend her enough."
We responded:
"Thank you very much for sharing this thoughtful review. It truly means a lot to hear that your experience with Mindy B made such a difference during an important decision. Our goal is always to provide understanding, patience, and care. We're so grateful you trusted us to be part of that process. "