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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhoby Thursby

April 11, 2025

5  out of  5
rating by Rhoby Thursby
"Lois at Mindy Covington’s State Farm office does everything to make sure you are satisfied when you get off the phone! I can’t say enough good things about her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Russ Redhead

April 10, 2025

5  out of  5
rating by Russ Redhead
"we have been with state farm over 25 years, Mindy took over when our first agent retired in 2009. it has been a smooth road for all these years with coverage for our kids and homes! Mindy and her staff are just a phone call away! thanks guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cindy Rutherford

April 8, 2025

5  out of  5
rating by Cindy Rutherford
"Lois was very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thomas Miller

April 8, 2025

5  out of  5
rating by Thomas Miller
"Always very professional and friendly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Poling

April 3, 2025

5  out of  5
rating by Julie Poling
"Victoria is very knowledgeable and she sees my issues through to the end. She doesn't pass the ball, or leave it to me to figure out like some other representatives there have. Vicotria is empathic to my concerns and a pleasure to work with. Hence the reason I always request her. She is an asset to State Farm. Thank you Victoria for all that you do and have done for me. I truly appreciate you!!!"
We responded:
"Julie, Thank you very much for the review. We take pride in earning 5 stars."
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Matthew Edwards

April 1, 2025

5  out of  5
rating by Matthew Edwards
"Great service, easy to work with and very professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessica Haddad

March 26, 2025

5  out of  5
rating by Jessica Haddad
"Lois was very helpful, answered all my questions and always got back to me quickly."
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Joe Molek

March 12, 2025

5  out of  5
rating by Joe Molek
"Lois M-She was a very kind and helpful and very nice individual not only as a person but as a worker as well, she walked me through every question I had about anything and wasn’t rushing or rude and it was very nice experience!"
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BB

March 10, 2025

5  out of  5
rating by BB
"Agent Mindy was awesome to work with today not only did she open my eyes to a policy that was failing from another life insurance company, but she gave me some solutions which will help me extremely well. You can’t go wrong with Mindy Covington, State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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La Toya White

March 7, 2025

5  out of  5
rating by La Toya White
"I truly appreciate the prompt assistance I receive when I reach out to the staff at the office. Thank you Lois for your help today. Everyone there that I've spoken to is kind. Sometimes the simple gestures make the BIG difference."
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MA Fiedler

March 7, 2025

5  out of  5
rating by MA Fiedler
"This Review is for Mindy B at this State Farm office. I found working with Mindy B to be a stress free experience because.... she is responsive, requests are resoved correctly - I do not have to call back to restate my need -- email and phone calls are returned very promptly. When working with Mindy on the phone I found her to be professional and friendy. She will ask clarifying questions and repeat request before ending call. I like working with Mindy B because I know, she knows her job and will do it well with a kind attitude in a professional, timely manner. I know Mindy B will complete the request correctly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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john habick

March 5, 2025

5  out of  5
rating by john habick
"Lois M. Was awesome in assisting me with the help that I needed thank you so much"
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Blair Williams

March 4, 2025

5  out of  5
rating by Blair Williams
"I carry auto and home with Mindy Covington's State Farm office. I have a problem with buying Cars,Truck's and Motorcycls plus Toy's. I'm always calling to add a vehicle or move something into storage coverage. I even get rid of one now and then . Never has State Farm given me any grief for all the changes I do throughout the year . I recommend Victoria C. over at Mindy Covington's State Farm office when ever anyone asks me about insurance. Great team can't say enough!"
We responded:
"Thank you so much for taking the time to write us a 5 star review Blair! It's always a pleasure assisting you with your auto, home and motorcycle policies. Victoria does great work for all of her customers and we are very lucky to have her on our team. Be sure to follow us on Facebook to stay up to date on insurance related news! - Mindy"
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Yvonne Latson

February 28, 2025

5  out of  5
rating by Yvonne Latson
"Mindy Bridger is awesome! She assisted me with a comprehensive review of my policies educating me on how to optimize my coverage and saving me on costs. You will be lucky to work with her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan

February 27, 2025

5  out of  5
rating by Megan
"Mindy and her team from state farm is awesome and has been great to me since I have joined. They will work with you on things and help you set up or change serviced if you need them. I highly recommend to them, for all your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Hough

February 25, 2025

5  out of  5
rating by Michael Hough
"I had the pleasure of working with Roman, I just got off my parents policy and he was extremely helpful in teaching me everything about my auto policy! He did a great job of making this process as stress free as possible. I would recommend Roman for any insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carissa Gray

February 20, 2025

5  out of  5
rating by Carissa Gray
"Roman is an outstanding insurance representative! He is extremely knowledgeable and takes the time to ensure you have the right coverage to protect yourself and your family. His customer service is top-notch—always friendly, patient, and willing to go the extra mile to answer any questions. If you’re looking for someone who truly cares about your needs and provides expert guidance, Adam is the one to call. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kassie Boland

February 18, 2025

5  out of  5
rating by Kassie Boland
"I love that when my daughter was in an accident I talked to Mindy personally and she helped me work through the confusion. The team really cares about people- I was able to text today to make changes and spoke with Victoria and I love the personal touch especially when she told me to have a blessed day! In such an automated world it’s so wonderful to have the personal touch! Thank you to the team!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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sara begue

February 14, 2025

5  out of  5
rating by sara begue
"Very helpful and pleasant"
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ibrahim hussien

February 11, 2025

5  out of  5
rating by ibrahim hussien
"Been with Mindy for a long time. Very professional snd helpful. Always looks our for us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon James

February 11, 2025

5  out of  5
rating by Sharon James
"Lois M. was so helpful with my issue and in such a timely manner! Great customer service!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bob Ihasz

February 8, 2025

5  out of  5
rating by Bob Ihasz
"I spoke with Victoria on two occasions. She was very friendly and knowledgeable. She was very helpful. Definitely an asset to State Farm office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carol Susong Grimes

February 7, 2025

5  out of  5
rating by Carol Susong Grimes
"Lois responded promptly to my request for up to date documentation required for my CHELOC renewal. It’s always such a pleasure to hear her familiar welcoming voice. Lois is totally knowledgeable and represents her clients extremely well and friendly’ fun conversation. She turns a “to do” task into a full day’s pleasurable experience. She is a joy to work with and fulfilled all my requests immediately. Thanks so much LOIS!"
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Riley Parslow

February 4, 2025

5  out of  5
rating by Riley Parslow
"Roman is fantastic!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mark Hudak

January 29, 2025

5  out of  5
rating by Mark Hudak
"Mindy Covington and her team are great. I normally work with Victoria Chenot. Victoria makes my life easier. She has been helpful and professional with car, auto, and life insurance changes, due to changes in my life. Always pleasant and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"